anosis.com :: support

anosis.com :: support

The best way to request support is to use the anosis.com Forums. These forums are monitored by our support team constantly, and you may also find what you're looking for there, even before posting a question.

You can also use this form to submit any comments, or to request support.

If you prefer to send us an email, please send it to support@anosis.com. Please note that we use a number of spam filters to protect our domain; if you do not receive a response within a business day, your email has probably been quarantined.

How often do we update?

Our philosophy is that updates should occur after extensive testing is done and worthwhile improvements are developed. This may mean either new features, or improvements of current features.

To that end, we typically try to come out with meaningful releases about once or twice every month. This allows us to gather feedback on current releases and improve the quality of our software in small increments rather than huge updates once or twice a year.

If an issue arises such as an installer issue, a major bug, customer service issue, or a compatibility issue caused by outside factors (like an OS service pack or new popular third party software), we may release a fix to the module affected as a patch as well as update current installers.